Welcome!
For over 30 years, I have shared my experience and advice through performance of my duties in Customer Service, Ramp, Operations, Load & Gate Control; and, In-Flight Services across the country for US Airways, Trans World Airlines, Northwest / Delta and United Airlines. I enjoy the service and privilege of assisting millions of passengers around the globe.
If you have a question or a concern about the air transportation industry, please extend your question or topic. Share your experience through posts, comments and contribute toward the conversation of expanding the knowledge of our air transportation system.
This forum is not intended to serve as a Customer Service tool. If you have a complaint or compliment regarding your travel experience, please contact your respective air carrier Customer Relations departments. They are best equipped to access your information and service your comments.
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